Your phone system, in the cloud.
A complete cloud phone system for modern teams. Manage calls, extensions and departments from one clean dashboard — from anywhere.
- No hardware required
- Keep your numbers
- Live in days, not months
How a call flows
Every caller reaches the right person
Extensions, IVR menus and queues work together, so nobody gets bounced around or left ringing.
- Step 1
A customer calls your number
The same number they already know — local or international.
- Step 2
Your IVR menu greets them
A professional greeting routes callers automatically.
- Step 3
The right department rings
If everyone's busy, callers wait in a queue instead of hitting a dead end.
- Step 4
Your team answers anywhere
On a desk phone, the desktop app or a mobile — in the office or out of it.
After hours, or when every line is busy? Hand the call to the Nael AI Agent and it's answered on the first ring.
Meet the AI AgentWhat's included
A full business phone system, minus the hardware
Unlimited extensions
Give every person and department their own extension — and add or remove them in seconds as your team changes.
IVR menus
Greet callers with a professional menu and send them to the right team without anyone playing operator.
Call recording & queues
Record calls for training and quality, and keep callers in a queue when every line is busy.
Analytics
See call volumes, missed calls and busy hours at a glance, so you can staff the phones properly.
Mobile & desktop apps
Take your office number anywhere. Make and receive business calls from your laptop or your phone.
Keep your existing numbers
We move your current numbers over, so customers keep calling the number they already know.
Why cloud
No hardware. No maintenance.
A full business phone system in the cloud — we set it up, run it and look after it, so there's no box in a cupboard for you to worry about.
- Local and international numbers, plus SIP trunking
- Scales from two lines to two hundred
- Add lines, locations and departments as you grow — without switching providers
- Real human support, a call away
Getting started
Live in days, not months
Tell us how calls should flow
Your departments, hours and who should pick up what — we map it with you on a short call.
We build and test it
Extensions, IVR menus, queues and recordings — configured and tested before anything changes for your callers.
Move your numbers and go live
We bring your existing numbers across and get your team set up on the desktop and mobile apps.
Better together
Add an AI receptionist to your phone system
The Nael AI Agent answers every call in a natural voice — day and night. It books appointments, answers questions and hands complex calls to your team.
See Nael PBX in action
Book a free consultation and see Nael PBX and the Nael AI Agent in action — live, on a real call.
or call us at +1 (505) 464-2063